Handel’s Bipartisan Bill to Improve Customer Service at the IRS Passes House

April 17, 2018 \\ Press Release

Handel’s Bipartisan Bill to Put Taxpayers First Passes House

WASHINGTON, D.C. - U.S. Rep. Karen Handel’s bipartisan bill, introduced with Rep. Tom O’Halleran (AZ-1), passed the House of Representatives this afternoon. H.R. 5440 requires the IRS to provide adequate public notice about any proposed closure of Taxpayer Assistance Centers and ensures impacted taxpayers will still have access to assistance with tax filing issues.

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"Today is Tax Day. It’s the very last time Americans will file under the old, unfair tax code," Rep. Handel said.

"This time next year, in addition to most Americans paying less in taxes, taxpayers will find a process that is less complex. Even so, Tax Day will still come in April 2019, and people across the country will turn to the IRS for help and for answers about their taxes. H.R. 5440 will hold the IRS accountable for putting its customers — the taxpayers — first."



Through roughly 305 IRS Taxpayer Assistance Centers across the country, millions of Americans receive free personal tax assistance each year.  All too often, however, these centers are closed with little or no notice, leaving taxpayers to generally fend for themselves.